SPEED DATING IN CHICAGO, IL

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Frequently Asked Questions

If your question is not answered here, please email us at questions@chicagoeasydates.com.

About Our Events

Which event is right for me? We offer three types of events. Our regular events give you ten to twelve dates of six minutes each, with a guarantee of at least ten dates or your next event is free. Our "Everyone Meets Everyone" events let you meet everyone in the room, so you'll usually get fifteen to twenty dates of about three minutes each. And our "Up to Forty Dates" events are a real speed-dating marathon. You'll have up to forty dates of just over two minutes each. So which event is right for you? If you want to meet as many people as possible, choose an "Everyone Meets Everyone" or "Up to Forty Dates" event. And if you want to spend a little longer getting to know each person, choose a regular event. How strict are the age ranges? The age ranges are there as a guide only, and are not meant to stop you from attending an event that you feel comfortable attending. So if you're 2-3 years older or younger than the age range guidelines, that's fine. We don't ask for ID at the door! Will I get a match? Most people at our events do match with at least one other person. If you don't get a match, don't be discouraged - quite likely you were chosen by people who you didn't select. It's all about the numbers, so please sign up for another event and try your luck again. And if you don't get a match, your next event is half price. Will I meet everyone at the event? If you want to meet everyone at the event, make sure you choose an "Everyone Meets Everyone" event. If you choose a regular event, you will have more time to get to know each person, but you won't meet everyone there. We do have time to mingle before and after the event, so you can meet anyone you've had your eye on. You can pick anyone as a match, whether you are paired with them for a speed date or not. Isn't six minutes/three minutes a bit short? You may be surprised at how much you know after a short date. After all, you're not deciding if you want to marry this person - just whether you want to see them again for a full-length date. When do I get my results? Any time after the event, you can log on to the website to enter your selections. As soon as you do you'll see your initial match information. And then later, as more of our guests log on to enter their information, you'll get the rest of your matches. What do I do once I have my match information? E-mail your matches and take it from there. No need to be shy — if you got their e-mail address, that means the person is interested in seeing you again. Does this kind of thing really work? Yes, it really does. Some of us will find one in ten people romantically intriguing; some will choose only one from a hundred. Either way, it’s all about meeting lots of people in an environment that makes it easy to pick who you want to see again. That’s what we are here to provide. Why do you have so many events where the men are older than the women? That's sexist! We've thought long and hard about this one, because we're quite aware that these events play into some traditional and old-fashioned - and yes, even sexist - ideas of who wants to date whom. But frankly, when we tried to run events for even age ranges (i.e., men and women of the same ages) it just didn't work. We found that the vast majority of the guys self-selected to events where they were in the upper half of the age range, and the women similarly self-selected to be in the younger end of the range. So, to put it simply, we gave in... Think we should do it differently? Please write and let us know - this is an issue we frequently reconsider. What is a "single professional?" We leave that up to you. We get a lot of lawyers and bankers at our events (maybe because the company was started by a lawyer and a banker!) but we also get a great range of other professions, from teachers to social workers to artists to engineers. If you consider yourself a single professional, feel free to register for our events. Do you have events for same-sex meetings? We have run events for men wishing to meet men, and women wishing to meet women. Currently we schedule these events about once every couple of months, but we would love to run them more frequently. Click here if you'd like to be notified when we schedule an event specifically for gay men or lesbians. What about events for over 45s? We've had to stop running events for this age group because while we had a fantastic response from women, we just couldn't get enough men along to the events. We think this is because men in this age range have been a bit slower to catch on to the idea of speed dating. That's why, at least for the time being, we've stopped running these events. Let us know at questions@chicagoeasydates.com if you'd like to be put on to a list to be notified if we start running them again. Can I sue you for a bad relationship? Um, no. We do not screen participants, and unfortunately we cannot guarantee that your dates will lead to marriage, lost weekends, or whatever else you may have in mind. We bring you together to meet each other, and give you the contact information for your matches — you take it from there.

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About our formats

What different event formats do you offer? We’ve run 800 events across six years, so we know first hand that people like choice. Some like to have shorter dates so they can have more of them, and others would like to have a little more time with each person they meet. And some people want to try different formats, depending on how they feel at the time We offer three formats, and they are outlined in detail below. At our Regular format, you’ll have 10-12 dates, and at our Everyone Meets Everyone events, you’ll have between 10 and 20 dates. At our Marathon events, you’ll have between 30 and 50 dates. At all of our events, you’re guaranteed at least 10 dates or your next event is free. Tell me more about the “Regular” 10-12 date format At this event, the host will run 10-12 dates of six minutes each. This format is good for those who like a little more time to chat with their dates. If there are more than 12 pairs, the host will probably still run just the 12 rounds, as this is what guests have signed up for. We recommend you take the opportunity during the break or at the end to chat to singles you may not have met on a date, and the hosts will be very happy to make introductions for you if you wish. Tell me more about the “Everyone Meets Everyone” format At this event, the host will run as many rounds as they can so you meet as many singles as possible. This format is good for those who like have an organized introduction to all attendees, even if the date is a bit shorter. The time per date will be reduced as the number of guests increase, and at many events of this format, you could be having 20 dates of three minutes – so come with lots of energy! If there are 12 pairs, then each date will be around six minutes. Tell me more about the “Marathon” format This has become our most popular and well-attended format, and we’ve run around 25 marathon events with an average of 100 singles at each event. We have a couple of variations – “Thirty Dates for $30” was the original, and each date is three minutes long. More recently, we’ve been running our “Fifty First Dates” event, where you get to tell friends and colleagues you about to embark on 50 two-minute dates! Note that these events start an hour earlier (at 6.30pm), are usually on a Sunday, and they come with a free drink.

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Billing

What forms of payment do you accept? We accept most major credit cards (Visa, MasterCard, American Express, and Discover) as well as payments through PayPal.com. We do not accept money orders or personal checks. Can I just pay at the door? If you'd like to arrive at the event and pay at the door, the host will accommodate you if they can. We cannot guarantee you a spot, however. That's why we recommend using a credit card or paypal to reserve your spot. Are transactions on your site secure? Yes, they are. We employ Secure Socket Layer (SSL) encryption on all transactions, providing the highest level of security available. You can see that your transaction is secure by looking out for the padlock icon displaying at the top or bottom of your browser when you are prompted for credit card information.

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Billing / Payments

What if I have to cancel? If you give us at least 5 days notice of your cancellation, we'll happily refund your registration fee, less a $7 administration fee. We are not able to give refunds on less than 5 days notice. This policy allows us to ensure a good balance of men and women at each event. Please do note that we remain the only speed-dating company that offers refunds at all (we invite you to compare us with others - if you find another company to be more flexible, please let us know). However, if you find less than 5 days before the event that you can't make it, or you wish to avoid the refund processing charge, we will do our best to switch your registration over to another event that suits your schedule. This is unlikely to be possible if you cancel on the day, as we would not be able to find someone to take your spot. Note that special events (such as the Hunter Mountain Ski-Dating trip) carry their own cancellation policy. Please contact us if you need specific details

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Making Selections/Getting Your Matches

When can I make my selections? Usually you can log in and make your selections right after the event. If we have last-minute additions to add to the list, you may have to wait an hour or two. You will receive an email to let you know when you can make your selections, or you can log on to "My Account" at any time to check. How do I enter my selections? Log in to "My Account" using your email address and password. Once logged in, you will be prompted to select who you would like to see again. When you choose someone and they choose you, that's a match! You'll get an email with their name and contact information. In case the match email ends up in your spam file, you can also check your match information any time by logging into "My Account." Can I change my selections after I make them? You can add to your selections for 7 days after an event. However, you cannot take away selections you've already made. That's because we just can't bring ourselves to tell someone that they have been "unselected!" I didn't get an email with my matches - why not? Usually this means that the email went into your spam file. Please add questions@chicagoeasydates.com to your list of safe senders, to make sure you receive all emails about your events. And you can also get your match information any time by logging into "My Account." Why does the website say 'still waiting on some customer selections'? We give everyone seven days after the event to make their selections. You'll see most of your results sooner than this, as we post the selections as soon as they come in.

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Technical

Is registering online safe/secure? Absolutely! Our registration system is protected by high grade SSL (secure socket layer) encryption which encrypts information transmitted between your computer and our server such that it can not be intercepted and viewed by any other party. All of the information you submit during the registration process is secure during transmission and saved securely in an encrypted format in our database. None of the information you provide is every transmitted in an unsafe manner, nor will we ever sell, rent or share your information with anyone for any reason. What browsers does your website support? Like most websites today, our site is designed to function in all of the current versions of the most popular internet browsers. We have specifically tested our site in the latest versions of Internet Explorer, Firefox, Safari, Opera and Chrome as well as many older versions of each of these browsers. Does your site use cookies? Some areas of our site (such as our Members' Area) do use cookies in order to keep track of your position in our system. The cookies sent to your browser do not contain any personal or private information. They simply containing a tracking code to identify you as you move through our site. I'm having problems with your web site. Can you help? Email us right away, and we'll help you with any problem that you encounter. If you are experiencing a technical problem, please email us the exact details of the problem. Include (if possible) the type of browser you're using (Microsoft Internet Explorer, Netscape, other), the version of your browser, and an exact description of the problem. If you get an error message, what exactly does it say? E-mail this information to questions@chicagoeasydates.com . I've signed up for an event but it's not listed on the "My Events" tab. Is there a problem? In most cases this is simply due to your internet browser displaying an older cached copy of the "My Events" page. Try refreshing the page, or signing out of the Members Area and then signing in again. If you continue to experience this problem after signing out, please email us at questions@chicagoeasydates.com . Does your website work with mobile phones? To some extent our site will work with many mobile phones, however we use technology such as JavaScript which may not work with many phones at this time. You will likely be able to browse our site with your mobile phone, however it is very likely that you would not be able to successfully register for an event on your mobile phone. For best results we recommend that you register for events using your computer at this time. We are currently looking into developing a portal customized for mobile phones which would provide complete access to our site.

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